Privacy Policy

Information

Privacy Policy

IDENTITY OF THE CONTROLLER

FOUR WAYS EXPEDITIONS SOCIEDAD ANONIMA CERRADA, identified with RUC No. 20614227517, domiciled at Urb. Larapa Grande F-5, San Jeronimo, Cusco, Peru, is responsible for the processing of personal data collected through the website FOURWAYSEXPEDITIONS.COM.

DATA WE COLLECT

Four Ways Expeditions S.A.C. collects personal data that clients voluntarily provide when using our forms, subscriptions, purchases, or inquiries, such as: full names, ID or passport number, email address, phone number, address, date of birth, payment details, gender, nationality, and any other data necessary for the indicated purposes.

In some cases, it is necessary to share data with third parties providing services within your reservation, such as hotels, transport, airlines, and other service providers included in your tour package.

Likewise, we use cookies and similar technologies to improve the user experience (see Cookies section).

PURPOSE OF DATA PROCESSING

Four Ways Expeditions S.A.C. will process your personal data for the following specific purposes:

  • Process reservations.

  • Attend to and contact the client via phone, WhatsApp, or email regarding inquiries and requests for information about tourism services.

  • Send communications related to our services, promotions, and news (if authorized by the user).

  • Manage registrations, purchases, or contracts made through the website.

  • Comply with legal and regulatory obligations.

LEGAL BASIS AND CONSENT

The processing of personal data is performed in accordance with Law No. 29733 – Personal Data Protection Law, its Regulations approved by Supreme Decree No. 003-2013-JUS, and complementary norms.

The user grants their free, prior, express, unequivocal, and informed consent upon accepting this policy.

DATA TRANSFER AND STORAGE

Personal data may be shared with providers or third parties strictly necessary to fulfill the purposes described above, guaranteeing confidentiality and security.

In the event of international transfers, the holder will be informed, and compliance with applicable regulations will be guaranteed.

ARCO RIGHTS

(Access, Rectification, Cancellation, and Opposition) The data holder may exercise their rights of access, rectification, cancellation, and opposition by sending a request to the company’s email address, indicating:

  • Full name and surname.

  • Identity document or passport.

  • Clear description of the request.

DATA RETENTION

Personal data will be retained for the time necessary to fulfill the purposes for which they were collected and in accordance with applicable legal deadlines.

SECURITY MEASURES

At Four Ways Expeditions S.A.C., we adopt the necessary technical, organizational, and legal measures to guarantee the security and confidentiality of personal data, preventing their alteration, loss, unauthorized processing, or access.

USE OF COOKIES

The Four Ways Expeditions S.A.C. website uses cookies to improve the browsing experience and analyze traffic. The user can configure their web browser to accept or reject cookies or be notified when they are installed.

POLICY MODIFICATIONS

We reserve the right to modify this privacy policy at any time. Any changes will be published in this same section.

COMPETENT AUTHORITY

In case you consider that your rights have been violated, the holder may file a claim before the National Authority for Personal Data Protection of the Ministry of Justice and Human Rights of Peru (www.gob.pe/minjus).

Your Journey, Secure & Guaranteed

At Four Ways Expeditions, we understand that trust is the foundation of any great adventure. Whether you are reading our terms or reviewing our policies, know that transparency and safety are our top priorities.

Licensed Official Operators

We are a fully licensed and authorized tour operator based in Cuzco, certified by DIRCETUR (Regional Directorate of Foreign Trade and Tourism). We strictly adhere to all Peruvian tourism laws, labor regulations for our porters, and environmental protection standards to ensure a legal and ethical operation.

Secure Booking & Payments

Your personal data and financial security are paramount. We utilize SSL encryption for all website transactions and work with internationally recognized payment gateways. Your information is handled with strict confidentiality, as outlined in our comprehensive data protection policies.

24/7 Local Support

From the moment you land in Lima until you fly back home, our team is just a message away. Whether you need to change a date due to unforeseen circumstances, require medical assistance, or simply need a restaurant recommendation, our Cuzco-based support team acts instantly to assist you.

More Than Just a Trip

Peru is a destination that touches the soul. Beyond the logistics and reservations, we want you to connect with the essence of our land through authentic experiences.

Living History

Walk the same paths as the Incas. Our guides are passionate historians who will reveal the secrets behind the stones of Machu Picchu, Sacsayhuaman, and Choquequirao, turning every visit into a learning experience about one of the world's greatest civilizations.

Breathtaking Nature

From the snowy peaks of Salkantay to the vibrant turquoise of Humantay Lake, the Andean landscape is diverse and dramatic. We ensure our treks respect these fragile ecosystems, practicing "Leave No Trace" principles on every trail.

Authentic Culture

Immerse yourself in the local Quechua culture. We prioritize routes that visit traditional communities in the Sacred Valley, allowing for genuine interactions and supporting the local economy through responsible tourism initiatives.

Our Promise to You

Traveling to the Andes is a dream for many, and we do not take that lightly. We promise to deliver not just a tour, but a seamless experience where every detail is cared for. From the quality of the camping equipment on the Inca Trail to the knowledge of our guides in Machu Picchu, we strive for excellence. We are committed to flexible booking policies whenever possible and maintaining open, honest communication with our travelers at every step of the journey.

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